- Please make sure that the shipping address is correct as we are unable to redirect orders once they are on their way to you.
- Before we can dispatch your purchases, we may need to confirm your details with your card issuer. We will do our best to keep delays to a minimum.
- Most orders will ship out within 1 working days of ordering (we do not ship Saturdays, Sundays, or holidays). Your order will be shipped via Standard Shipping unless you select an alternative.
- All shipping services used by PRIMA Star provide a tracking number and insurance for the cost of your package.
- In the event that multiple orders are placed with the same shipping destination and on the same account, orders will be combined and shipping fees will be adjusted, unless otherwise requested.
- If the item is not received and sent back to us by the postal service company you will be charged the actual shipping fee. The price of the item will be credited once we receive the item. We will contact you to inform you when we receive the package.
We are happy to offer Free Standard Shipping on orders over 200 EUR. For orders under 200 EUR see shipping costs below.
Estimated Delivery Time
|Standard Shipping orders over 40 EUR||1-9 business days||FREE*||FREE*|
|Standard Shipping orders under 40 EUR||1-9 business days||3 EUR||from 10 EUR|
*Free Shipping Info. Orders over 200 EUR will not be charged the Standard Shipping fee. Free Shipping applies only to merchandise. Taxes, Duties, Gift Cards and oversized shipping charges do not count toward the Free Shipping total. Free shipping offer valid in EU countries Standard Shipping fees.
Your parcel will be delivered within 1-2 working days* in your chosen LPexpress parcel terminal. You will be informed about arrival of the shipment by SMS and you will be able to withdraw it within 7 days at any time of the day, having collected the special code received in the SMS.
*Delivery time is counting since parcel is send and buyer receive SMS. We can not influence and control the work of couriers, so we are not responsible if the order due to their fault is delivered late.
Your parcel will be delivered within 1-2 working days. Parcels are delivered on weekdays from 8am to 5pm. Please make sure that shipping address and phone number are correct. Courier will contact you before arrival.
*Delivery time is counting since parcel is send and buyer receive email. We can not influence and control the work of couriers, so we are not responsible if the order due to their fault is delivered late.